SHAE Medical, PLLC
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    • Home
    • Services
    • About Us
    • New Patients
    • Contact Us
    • Patient Resources
    • COVID-19
    • Education
    • NEWS
SHAE Medical, PLLC
  • Home
  • Services
  • About Us
  • New Patients
  • Contact Us
  • Patient Resources
  • COVID-19
  • Education
  • NEWS

Patient Portal

Are you a current patient? You can access your health information and visit summaries on our patient portal through the link below.

Patient Portal

Trying to access your patient statement or pay your bill?

  • Please note that you are unable to pay your balance or see patient statements via the Healow App
  • Access to Patient Statements AND Online Bill Payment is available on the patient portal website that is linked above.

Frequently Asked Questions

  • Click here to see FAQ and instructions to log on to the portal if you are having difficulty. 

FAQ and PORTAL LOGIN INSTRUCTIONS

Insurance Coverage

We are in-network with Medicare and Medicaid and accept all supplemental insurances!

 Medicare and Medicaid provides payment for medical services in a patient's home and/or location of residence.  

All visits will be billed to primary insurance provided as well as to any secondary or supplemental insurance policies.  Check our our current policies we are in-network with by clicking link below.


Supplemental Insurance Policies:   Medicare Supplement (Medigap) plans also generally don't have networks. Medicare Supplement plans may cover some out of pocket costs that Original Medicare doesn't cover, such as deductibles, copayments, and coinsurance. We submit our visits to all primary insurance policies and then it is automatically submitted to any supplemental insurance policies provided.  Check out the link below to learn more about supplemental insurance policies and please contact the customer service number on the back of your supplemental policy if you have questions regarding in-network requirements for providers.

 https://www.medicare.gov/supplements-other-insurance/whats-medicare-supplement-insurance-medigap


Urgent Care Services: In order to best support our patients with urgent care needs, we offer clinician availability on non-scheduled facility days for in-person medical care.  The $95 trip charge associated with our in-person urgent visit is not covered by Medicare and Medicaid and would be out of pocket.   

Please see our page at www.shaemedical.com/abn to learn more information regarding this non-covered service. 


In-Home Visits: We also provide medical care to patients that reside in their home.  We do require a $95 trip charge that is out of pocket with our in-person home visits that is not covered by Medicare or Medicaid. Please see our page at www.shaemedical.com/abn to learn more information regarding this non-covered service. 


Laboratory & Imaging Services: We contract with 3rd party vendors (Accu Reference and Dynamic Mobile Imaging) that are in-network with Medicare, Medicaid, and many commercial insurances to provide laboratory and imaging services on-site at no additional charge for mobile services and all services are billed to insurance policies provided. 


If you have questions regarding our billing process, please reach out to us  at info@shaemedical.com or give us a call at 919-646-4858 .

Click here to see our list of insurance groups that we are contracted as in-network providers

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SHAE Medical, PLLC

5306 NC Highway 55, Suite 105, Durham, NC 27713-7812

Phone: 919-646-4858 FAX: 919-679-7112

Copyright © 2021 SHAE Medical, PLLC - All Rights Reserved.

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